Frequently Asked Questions
Find quick answers to common questions about Clean Curls products, ingredients, and orders — everything you need for healthy, happy curls.
-
Our entire formulated range is ranked as excellent on the YUKA app, which is hard to find with most other curl brands.
Also, our formulas are vegan-friendly, cruelty-free and do not contain the following:
- parabens
- petroleum
- phalates
- phenoxyethanol
- sulfates
- SLS
- silicones
- or any endocrine disruptors
-
If you have bleached or processed hair, you are advised to avoid shampoos containing sulphates as they will over-strip your hair, which is already craving moisture.
Our ‘Super softening Shampoo’ is sulphate-free, so cleanses hair gently without over-stripping.
You are also advised to avoid silicones as they coat the strands and prevent moisture from getting in. Our Super Slip Detangling Conditioner is highly moisturising and silicone-free.
-
Yes, all Clean Curls products are sulphate and silicone free
-
Our products have cleaner ingredients than many baby brands on the market. But in line with industry advice for haircare, we suggest using Clean Curls on babies over 12 months. We also suggest that you patch test our products on babies before use and wait 24-48 hours before using. Always follow the safety instructions on the label which includes avoiding eyes and using externally only.
-
Whilst we are one of the cleanest brands on the market according to the YUKA app, we would still suggest that you patch test our products before using and wait 24-48 hours. Always follow the safety instructions on the label.
-
We recommend using a very small amount first of our stylers, this includes the ‘2 in 1 Leave In & Curl’ and our ‘Super Shine & Define Curl Custard.
Start by using a small coin size amount, then rub between your hands and distribute evenly through the hair and add more if required. It can very much be a trial and error process.
-
Yes! Clean Curls was formulated with Afro hair in mind. For tighter curls and coils ensure that the hair is completely saturated with water before applying styling products section by section.
-
We use a very small amount of synthetic fragrance that is allergen-free. We do not use essential oils, as it is often recommended that women during pregnancy should not use essential oils and we want to a remain pregnancy safe brand.
-
Yes, Clean Curls is pregnancy safe and do not use essential oils that are often recommended to be avoided during pregnancy.
-
No! Some brands contain hidden phthalates in their fragrance as the ingredient breakdown is hidden behind the word “parfum”. Clean Curls, however, only use fragrances that do not contain any endocrine disruptors or phthalates.
-
We do not currently ship outside of the UK however we are planning to be available internationally very soon, so watch this space by joining our mailing list at the bottom of this page.
-
We do not have a returns policy so please do not worry about sending us anything back unless it is discussed and agreed.
However, please drop us an email at Hello@cleancurls.co.uk if you have any issues with your purchase. We will then review and offer a replacement or refund if necessary.
